Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Larger items such as pool tables, pergolas, and outdoor kitchens may require additional coordination, so keep an eye on your confirmation email for tracking details.

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way. If anything looks off, send us a message and we will look into it for you.

We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for full details on how to start a return. We want you to feel confident in every purchase.

Exchanges are handled on a case-by-case basis. Please reach out to us within 30 days of delivery with your order number and the item you would like instead, and we will walk you through the process.

Our patio furniture, pergolas, and outdoor kitchens are built with weather-resistant materials designed for long-term outdoor use. Each product listing includes detailed material and construction specifications so you know exactly what you are investing in.

Most of our saunas and cold plunges are designed for straightforward assembly by the customer using the included instructions and hardware. Each product page outlines space requirements, electrical needs, and what comes in the box so you can plan ahead.

Sales tax, if applicable, is calculated and displayed at checkout.